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Contacting an Inmate

January 15, 2010 by  
Filed under How Bail Works

Please be aware there is no way anybody outside the jail can initiate a direct contact with any detainee. It is just not possible for you or anybody else to call into the West Valley jail and talk to your loved one. Contacting a defendant in jail can only be done in person. You must wait for them to call you collect, or you can choose to schedule a visit if you wish to not post bail.

If a defendant has called you, let them know you have called Abierto 24/7 Bail Bonds and to not hire or work with another agency. If more than one agency becomes involved, a lot of confusion might occur, which will delay a defendant’s release from jail.


General mail address for all inmates is as follows:

Inmate Name, Booking Number
9500 Etiwanda Avenue
Rancho Cucamonga, CA 91739

Q: What are the inmate mail rules and regulations?

A: The West Valley Jail has strict inmate mail procedures for security and safety reasons. All inmates are advised repeatedly on these regulations and are instructed to notify anyone that might end mail or parcels of these acceptable procedures. Any mail or parcels that are received contrary to these guidelines will be returned “in tact” to the sender. However, any contraband identified, may be confiscated and booked into evidence. Many of the items not allowed are readily available through the jail stores, and are therefore not allowed.

Your cooperation when corresponding with an inmate will be greatly appreciated.
Your mail or parcel has been returned for the following reasons(s):

The following items are not allowed to be received through the mail:

  • Food or cosmetic items
  • Stationery, blank envelopes, envelopes with metal clasps, postage stamps,
    envelops with gang or suggestive drawings/art work
  • Cash, personal or second party checks, traveler’s checks, payroll checks
  • Blank money orders (money orders must be signed and made payable
    to the inmate)
  • Non U.S. Post Office out-of-state money orders (out-of-state money orders must
    be from the U.S. Post Office)
  • Musical, plastic, plastic covered, blank, greeting or post cards larger than 6”x9”
  • Identification card or facsimiles
  • Paper clips, staples, pens, pencils, glitter, stickers, glued or gummed labels
  • Rosary beads, balloons, string bracelets, or other jewelry items
  • Lottery tickets or prepaid telephone cards
  • Cellophane tape or any type of tape on letters

With respect to photographs and computer-generated pictures, the following will apply:

  • A maximum number of five (5) photographs are allowed (inmates are only allowed
    to possess five (5) photographs at any time)
  • Photographs or computer generated pictures must be a minimum of 2”x3” and a
    maximum of 4”x6” size
  • Photographs or pictures that are nude, suggestive, showing gangs, gang tattoos,
    or hand gestures (signs) are not allowed

With respect to books, publications, or periodicals, they do not accept:

  • Anything NOT sent directly from a bookstore or publisher
  • Anything of an explicit sexual nature
  • More than three (3) books per week
  • More than three (3) magazines per week

NOTE: the items listed above are current, however the San Bernardino County Sheriff’s Department and the San Bernardino County Jail System has the right continually update this list and to return any mail item(s) if those item(s) are deemed potentially harmful or may cause a possible insecure environment to the general inmate community.

General information about visiting an inmate

All persons requesting visitation privileges must be in possession of a valid photo identification including:

  • Valid California Identification Card or driver’s license
  • U.S. Military identification card
  • A valid Passport/Visa
  • Alien Registration card

Minors under the age of 18 must be accompanied by a parent, or legal guardian and must present a
valid school photo identification card.


Record checks may be made if it is considered necessary for the security of the inmates, employees,
visitors, or the facility.